Empower your team to deliver a "World Class" customer experience with this workshop. 

 

Topics include:

• Set the Stage - How to make a great first impression.

• Engage to Connect - How to build rapport.

• Reveal the Request - How to discover the customer's issue.

• Validate the Request - How to gain clarity with your customer.

• Express a Solution - How to create a win-win solution.

• Deliver a Solution - How to turn a customer into an advocate.

 

Contact us to schedule your SERVE2SUCCEED workshop!