Empower your team to deliver a "World Class" customer experience with this workshop. 

 

Topics include:

  • Set the Stage - How to make a great first impression.

  • Engage to Connect - How to build rapport.

  • Reveal the Request - How to discover the customer's issue.

  • Validate the Request - How to gain clarity with your customer.

  • Express a Solution - How to create a win-win solution.

  • Deliver a Solution - How to turn a customer into an advocate.

 

Contact us to schedule your SERVE2SUCCEED workshop!

 

SERVE2SUCCEED